Deebot Vacuum Troubleshooting [Fix Your Deebot Problems]

I know how exciting it is to get an automatic vacuum like Deebot for yourself. With a robotic vacuum, you no longer need to worry about cleaning your house. Until the vacuum doesn’t work properly. And it’s a major problem with the Deebot vacuums. So, how does Deebot vacuum troubleshooting?

To troubleshoot Deebot Vacuum, you should follow separate fixes according to the problem. For example, if the vacuum isn’t charging, you should plug in the charging dock and ensure the power is on.

Then, you should clean the Anti-sensors and brushes to clear all obstructions. This is just a small trailer of the troubleshooting process. This article will solve all kinds of Deebot problems with the respective reasons.  

Why Is My DEEBOT Vacuum Not Working?

Your DEEBOT Vacuum isn’t working for multiple reasons. The reasons are:

• The vacuum isn’t OFF.
• The sensors are dirty.
• The wheels and brushes are tangled with hair/debris.

If the battery is on low charge, the DEEBOT won’t work either.

I’ve described all the reasons and solutions in the following segments. Keep reading to find the fix for your situation.

Problem 1: Deebot not Charging

Reasons:

The Deebot vacuum will not charge for 4 reasons. The most common reason is when you forget to turn on the machine. But if the charging dock isn’t plugged in, it won’t charge even when the power is ON. It also happens if there’s no connection between the Charging Dock Pins and Charging Contacts.

You should also check if the battery is discharged or not. A discharged Deebot vacuum battery won’t charge at all.

Solution:

To solve the Deboot battery charging issue, first, you have to check whether the Power button is ON. You’ll find the Power Button on the side of the vacuum. Simply, push the ‘I’ side of the button, and the vacuum will be activated.

Then, plug on the charging Dock until the battery is fully charged. It will prevent battery consumption issues.

Again, you must ensure that the Charging Dock Pins and Charging Contacts are connected. For this, you should move the vacuum manually and take it near the Charging Dock Pins to make the connection.

Another way to revamp the charging issue is to re-activate the battery. To do this, you have to remove the charging connection from the charging dock. Repeat the process 3 times. Then, charge the vacuum as you normally do.

You won’t have any charging issues anymore.

Problem 2: Deebot Vacuum Keeps Stopping

Reasons:

If you see the Deebot vacuum stopped working suddenly, it means the robot got stuck somewhere. Most of the time, it happens when the robot can’t move forward due to different kinds of obstructions, such as electrical cords, carpet fringe, dropping curtains, etc.

Again, the Deebot Vacuum stops when there’s a malfunction in the robot. There is a built-in technology in this vacuum which alerts the user to fix any internal problem. During this time, the robot signals with a beeping sound to notify you about the problem.

Solutions:

It’s not a serious issue if the Deebot vacuum has stopped operating due to obstructions. The robot is capable of moving the obstruction and freeing itself from the situation. But if it’s unable to do it, you should manually remove the obstacles. Then, push the restart button on the robot. It’ll start moving again.

But if the vacuum keeps stopping and blinking red, you’ll notice that it’s also making some beeping noises. You should fix the problem according to the beeping frequency if this is the case. Please look at the table below to learn about the problems and their respective fixes.

The beeping is more evident in the Deebot DN622.11 model. By applying the fixes above, you can easily have a Deebot DN622.11 troubleshooting.

Problem 3: Deebot Doesn’t Clean in Scheduled Time

The Deebot Vacuum won’t clean the area automatically at a scheduled time for 4 reasons. Firstly, if you cancel the time Scheduled function, the vacuum won’t respond to your command.

Again, the vacuum won’t clean if the power is OFF or the battery is low. Finally, if the vacuum components, such as the side and main Brushes are dirty, they won’t clean at your scheduled time.

Solution:

The main solution here is to check if you’ve set the Time Scheduling function correctly and if the vacuum is powered ON. You should turn ON the switch and set the Time Scheduling function if none of the actions are taken.

You should follow the steps below to set the Time Scheduling function.

• First, press the “Current Time Button” on the remote control. It’s a small button that has a clock sign on it. You’ll notice that the “Hour” part of the second line on the screen becomes radiant.
• Then, press the upper Direction Control Button along with the MAX button below it. Keep pressing them until you can set your preferred time. By doing this, you’ll be able to adjust the Hour and the Minute numbers.
• Finally, press the Set Current Time Button again and save the current time.

Problem 4: Deebot not Responding Google Home

The Deebot vacuum doesn’t respond to Google Home when the robot doesn’t support the bandwidth of the Wi-Fi. Also, it won’t work if the device isn’t connected to the network.

Solution

To ensure that the Deebot doesn’t go offline, you should ensure the robot supports the Wi-Fi protocol at 802.11b/g/n 2.4G IPv4. You should change the Wi-Fi that supports either 2.4GHz (single band) or a mixed network of 2.4GHz/5GHz.

In case your home router is a dual-band router, you should avoid the 5GHz SSID and choose the 2.4GHz network. Before you configure the network, make sure you connect your mobile phone to the Wi-Fi and disable the Data Service.

You should apply the following steps to set up the network.

• First, open the device App on your phone and go to “Add Device.”
• Then, follow these instructions respectively: Connect to Home Wi-Fi>Turn On>Reset Button.
• After that, you’ll hear a voice prompt of “Entering Network Setup Mode.” By hearing this, you should tap on “Next.”
• Then, enable the Location permission for the App in the mobile phone setting.
• Finally, connect the Deboot vacuum to the phone’s network.

Problem 5: Deebot Goes Offline

The Deebot vacuum goes offline for 3 reasons. It happens when the vacuum is switched off, and the battery power is low. But the major reason is when the internet connection doesn’t work due to a different router connection.

It’s also an issue when the Wi-Fi router has problems like the network isn’t working after changing the name/password or problems with the security settings.

Solution

So, the first thing you have to do is turn on the switch of the Deebot Vacuum. If you notice the battery is low, recharge the battery. Take the vacuum near the charging dock and plug in the connections.

Then, make sure the robot is receiving a strong internet connection. Wi-Fi should have an excellent network. If you have more than one router, you need to connect each of them to the robot. But make sure you turn off the extenders. The connection should be made directly with the Wi-Fi router.

Now, if there are Wi-Fi router issues, you should fix them by setting the same password to all connected routers. Make the same changes to all of the routers. Then, reset the Deebot robot to check the connection.

Problem 6: Deebot Wrong Time

A lot of the time, you might see the Deebot isn’t working according to your scheduled time. It shows a different time zone which doesn’t align with your schedule.

It happens because the default time setting uses a different time zone. The robot needs a reset of the time zone. Also, it doesn’t have any synchronization with your mobile phone. So, the Deebot vacuum shows the wrong time.

Solution

In order to set the time, you should follow the steps below:

• First, go to App settings.
• Then, click on DEEBOT info.
• After that, select the Time Zone.
• Then, set the time zone according to your mobile phone and your location.
• Finally, sync the robot’s settings and the mobile phone.

Problem 7: DEEBOT Keeps Going in Circles

Sometimes you might notice that the Deebot vacuum keeps moving around in circles. It happens when the Anti-Drop sensors are covered up in dust. Again, this situation arises when the driving wheels are stuck because of tangled hair and debris. Another reason is the bumper rail is stuck somewhere.

Solution

The main solution here is to clean the vacuum thoroughly. You should take a damp cloth and wipe the sensors. Then, untangle any hair or debris from the driving Wheels.

If the bumper rail is stuck, you have to press the side of the bumper rail. Let the robot rebound automatically. But if you still notice the same problem, you should contact ECOVACS Customer Service.

The same solution works if the DEEBOT keeps cleaning the same area and when the DEEBOT stops spinning.

Frequently People Asked Questions (FAQ)

How long should a DEEBOT last?

DEEBOT vacuum can be a great addition to any home for cleaning, but How long should a DEEBOT last? Generally speaking, it’s designed to last several years if you use and maintain it properly. Depending on the DEEBOT model, you may expect up to 4-5 years before needing a replacement.

Why is the DEEBOT not moving?

There are several possible reasons why your DEEBOT may not be moving. It could be because the battery is low or the brushes are clogged with debris. It’s also possible that the power switch isn’t turned on or the sensors that detect obstacles aren’t working correctly. Please follow the above steps to fix your robot vacuum cleaner.

Why is my DEEBOT beeping and red?

If your DEEBOT vacuum is beeping with a red light on top, it’s likely indicating an error or malfunction. It could be anything from a clogged dustbin to a lack of suction power. So, if you see this error, don’t use your cleaner. You must check for any dustbin or filter blockages and clean it properly.

How do you wake up DEEBOT?

Waking up the DEEBOT robot vacuum is easy! Just press the power button on the top of the device, and it will be activated. Also, you can use your voice to start the DEEBOT cleaner. Say “Hey, DEEBOT” and it will automatically turn on. Then, you can give your cleaning instructions.

Final Words

So, this is how you do Deebot Vacuum troubleshooting. By following this article, hopefully, you’ll be able to fix your Deebot problems. I’d like to give a tip here.

Though the vacuum cleans your household, you should clean it too. By keeping the robot clean and maintaining it regularly, you’ll have less issues in the future.